Frequently Asked Questions

Do you provide a warranty for your products?

Yes we provide a warranty for all our products.

Do you provide after sales services after the warranty period?

We provide after sales services after the warranty period for a small fee.

Are spare parts of your products available?

Since we design our products, we also have spare parts for all our products.

Which kind of payment plans do you have?

We have cash, and installment payment plans (terms and conditions apply).  

What other regions do you operate in other than Dar es salaam?

We have offices in Mbeya, Mwanza, Arusha, and Lindi.

How can we get your products outside your regions of operation?

We deliver goods to all parts of the country.

Do you provide installation services for your products?

We do have a team of competent technicians who provide installation services.

How long does it take for your good to be delivered to a customer after purchasing?

It takes a maximum of 24 hours for products to reach the customer.